• Which is the best broadband for a school – FTTC, FTTP or a Leased Line
      • A Fibre to the Cabinet  (FTTC) is the Internet over a copper line and if that connection does not suffer from too much contention and the Green cabinet is not too far away is fine for a small primary school.
      • Fibre to the Premise (FTTP) is not available everywhere but where it is its definitely the best value for money with speeds of 160/30 being available at very agreeable costs  – at ekte we will be happy to look into the availability for your school. 
      • Leased Lines are symmetrical so there is no contention, the prices of leased lines have dropped significantly in the last 3 years, but you are unlikely to get much change out of £4k so they are not cheap 
  • What speeds are available – should the school upgrade to a Leased Line
      • There are two elements to ISP’s quoted speed the download and upload speed, the download speed is quoted first then the upload speed, with the speed being Megabits Per Second (Mbps) or Gigabits Per Second (Gbps).
      • For those whose eye’s have not glazed over when downloading files or Youtube clips are sized in  MegaByte (MB) and everyone knows 1 MegaByte = 8 Megabits (not)  – bringing it back to English if the B is capitalized it’s the size of the file if the b is lower case it’s the speed of the line – marketing types like bigger, faster, flashier so Internet speeds are always quote in Mbps..
      • Now you’ve got that, lets talk about Leased Lines – as they offer the same speeds up and down – ‘symmetrical’ in tech speak, so the quoted speeds of 100/100 don’t actually mean they are 100 Mbps upload and 100 Mbps download as that’s a given. What this quote represents is the speed of the line over the bearer, quite simply the bearer is the bandwidth size of the available line.
      • Your asking ‘why you should care’ we get it, but as a school’s investment in a Leased Line will take a considerable chunk of the budget it probably best to know as much as you can before you authorise the spend.
      • Hence  schools can be quoted 100/100 for a Leased line or 100/1000 and the connection speed that will be delivered is exactly the same 100 Mbps up and down.
      • The 100/100 quote will be cheaper as a 100 bearer is less expensive than a 1000 bearer, but both contracts will be for a minimum for 3 years to get the cost of actually getting the Fibre into the school written off. But and this is the really important point, if the school is growing, or expecting to radically increase its use of the devices over those 3 years then the cost of going from 100/1000 to 200/1000 or 500/1000 is relatively little and it’s a trivial technical exercise, the cost of increasing from 100/100 to 200/1000 is much more and involves some faffing about getting a new 1000 bearer installed in the exchange and moving the schools connection over.
  • Is ekte an ISP
      • No ekte is a partner with BT Wholesale, TalkTalk, KCOM, Virgin,  City Fibre, Gigaclear  and DWS which gives us the ability to look at the whole market and recommend the best solution for your needs and budget
      • This includes reviewing the option for saving money by Cloud enabling services such at the schools phones by moving to VOIP and removing the on-site school servers – think of a server as being the same as a school having an electricity generator on site why they are big bulky expensive to run and will need replacing, move the server to the cloud save money as you only pay for what you use, but doing so whilst struggling with an FTTC connections is not sensible
  • Do you supply a router or Firewall as standard?
      • Yes ekte are partners with a number of firewall vendors
      • For FTTC connections we use a Draytek 2862 which is pre-configured so arrives at the school just needing to be plugged in 
      • For FTTP and Leased Lines we use Draytek 3910 or Cisco’s from their 1100 series these act as firewall routers, so are both protecting the schools network as a firewall and able to handle the Internet routing requirements
      • All firewalls are pre-configured by ekte we also support and maintain them so are always monitoring their performance.
      • From the firewall we can also build Web Filtering tunnels and enable Remote Access via Virtual Private Networks (VPN’s)
  • Is Remote Access available
      • Yes, whenever ekte put an Internet Connection into a school we are able to deploy and manage teachers working remotely via an easy to deploy VPN.
      • Once installed Teachers/Administrators simply need to click an icon and will be able to work from home as if they are in the school with access to all their usual drives and resources.
  • Do you supply a router or Firewall as standard?
      • Yes ekte are partners with a number of firewall vendors
      • For FTTC connections we use a Draytek 2862 which is pre-configured so arrives at the school just needing to be plugged in 
      • For FTTP and Leased Lines we use Draytek 3910 or Cisco’s from their 1100 series these act as firewall routers, so are both protecting the schools network as a firewall and able to handle the Internet routing requirements
      • All firewalls are pre-configured by ekte we also support and maintain them so are always monitoring their performance.
      • From the firewall we can also build Web Filtering tunnels and enable Remote Access via Virtual Private Networks (VPN’s)
  • Is Remote Access available
      • Yes, whenever ekte put an Internet Connection into a school we are able to deploy and manage teachers working remotely via an easy to deploy VPN.
      • Once installed Teachers/Administrators simply need to click an icon and will be able to work from home as if they are in the school with access to all their usual drives and resources.
  • Is the ekte Web Filtering Product an IWF member
      • ekte partners with two different Web Filtering vendors, McAfee who have been IWF members since 2003 and iboss who have been IWF member since 2011
  • Does ekte Integrate the ‘the police assessed list of unlawful terrorist content, produced on behalf of the Home Office’
      • Yes both McAfee and iboss incorporate the Home Office List
  • Why do you have two different Web Filtering options
      • ekte always strives to provide the right service to schools depending on their requirements and budgets, for smaller schools the ability to combine Web Filtering and AV/End Point Security in one offering – McAfee – makes sense, it simplifies the deployment and ongoing support required
      • For larger schools with more diverse networks and devices, including many that will go home with pupils the iboss solution is preferred for its agent flexibility and real time reporting capabilities.
      • Due to school devices going home the iboss ‘weighted reporting’ on each pupils Internet activity is ideal for highlighting issues that just looking at normal usage reports would not identify.
      • Both offer first class web filtering, blocking all the required categories and providing details reports.
  • Can the school manager the Web Filtering settings
      • Yes ekte enable delegated administration with both of our solution offerings, this gives the schools or their 3rd party technician the ability to control the web filtering settings.
      • When ekte deploys a Secure Internet connection to a new Primary school we always pre-configure Web Filtering policies against three separate groups – SLT, Teacher/Admin and Pupils.
      • For Secondary schools, ekte will link the Web Filtering policies into the schools AD thus providing Web Filtering on a per user basis.
  • Does ekte offer a managed web service
      • For time pressed schools who realise that being able to actively manage and monitor the Web usage within the school is a worth while exercise ekte offer a fully managed service which is run by CEOP ambassadors who have advanced DBS clearance.
      • Schools who join this service are assured that they are receiving maximum benefit for their Web Filtering investment
  • Is reporting included, can we run our own reports
      • Reports can be scheduled to be delivered to the DSL or the school can build bespoke reports that are one-offs.
  • End Point Protection or AV which product do you use
      • ekte deploy McAfee Special schools end point protection product which includes many corporate elements of the McAfee product range making it an excellent all-encompassing offering for a very attractive price
  • Isn’t changing AV/End Point Protection products difficult and time consuming
      • The short answer is NO, but there are certain vendors products that are more difficult to uninstall than they should be, but to deploy the McAfee Agent is very straightforward, your on site or 3rd party technician will be able to undertake the role out as part of their usual duties – it is not a ‘Project’ in any sense of the word
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